Milestone: 2,600 Dental Practices in Westphalia-Lippe Connected to Future-Proof TI Gateway Solution

• Approximately 2,600 dental practices belonging to the Westphalia-Lippe Association of Statutory Health Insurance Dentists (KZV WL) are now ready for TI 2.0
• Secure TI connection thanks to noticeably higher performance and stability

Digitalization in healthcare is advancing – and with it the need to replace existing TI connectors with more powerful and future-proof solutions. In May, the ‘Kassenzahnärztliche Vereinigung Westfalen-Lippe (KZV WL)’ became the first major association to encourage its members to switch to “connecTI” from Arvato Systems. Arvato Systems implemented the pioneering TI gateway solution for the approximately 2,600 dental practices in the KZV WL member area quickly, securely, and smoothly.

Recently, 2,600 dental practices have been migrated from the connector to Arvato Systems‘ future-proof connectTI solution. Approved by gematik in May 2025 without restrictions, connectTI brings noticeable improvements in stability and performance for practices and will significantly reduce on-site support requirements.

connecTI – Certified, High-Performance, and Future-Proof

connecTI is the future-proof and certified TI gateway solution from Arvato Systems. It replaces outdated TI connectors in medical practices with multi-client-capable high-speed connectors that are operated directly in the data center. The major advantage: Updates and maintenance are carried out centrally, without any intervention in everyday practice. connecTI meets the highest security standards and makes every practice ready for TI 2.0. The other advantages of connecTI over the previous connector solution are particularly noticeable during operation: The new, high-performance system has significantly lower downtimes. In addition, practices benefit from reduced IT costs and centralized management of the high-speed connectors.

“Milestone on the Road to TI 2.0”

"The unrestricted approval of connecTI by gematik was almost simultaneously the starting signal for the conversion of the approximately 2,600 connected dental practices in the KZV WL catchment area. This scale is unprecedented in Germany. The conversion took place while practices were still operating. Everything now runs faster, more securely, and better,“ says Thorsten Wenzel, Team Lead eHealth & Public at Arvato Systems. ”This means we are ready to implement connecTI for larger associations in the healthcare and nursing sectors in the near future. This is a strong signal for the entire healthcare industry!"

Fast Facts: connecTI as a Pioneering TI Gateway Solution

• Anyone wishing to provide and bill services in the healthcare industry must use a TI gateway from March 2025.
• The technical connection via the outdated TI connectors at the individual service providers has already been terminated and will not be continued.
• With its TI gateway solution connecTI, Arvato Systems offers a tailor-made, reliable, and future-proof solution for players of all sizes in the healthcare and nursing sector.
• connecTI is the powerful and future-proof access component in Arvato Systems‘ TI portfolio, which also includes tim+ (messenger service), kim+ (communication service), and CardLink (prescription redemption with the health card – also via app).
• The approximately 2,600 dental practices of the KZVWL are among Arvato Systems‘ first connecTI customers.