Which Internet service provider delivers the fastest downloads, the speediest uploads and the shortest packet transit times to its customers across Germany? In the first comprehensive crowdsourced study of customer experience on German fixed line networks Unitymedia and Net Cologne emerged as the clear leaders. The study is released today by P3, the global leader in network benchmarking, and the German magazines PCgo and PC Magazin.

“We wanted to test data speeds and latencies actually experienced by fixed line customers,“ said Hakan Ekmen, CEO P3 communications. “That’s why we used crowdsourcing. It facilitates a wide gathering of individual performance and quality parameters both spatially and temporally. The underlying, real user transactions make it possible to examine the data technologies in use. Data that has been collected via domestic WiFi networks allow us to evaluate fixed line operators – covering thousands of households.”

Over three months – November 2017 through January 2018 – P3 used its on-device testing methodology to perform measurements that paint an accurate picture of the actual fixed line data speeds and latency German broadband operators actually provide to their customers. The test spanned more than 150,000 fixed network connections all over Germany, more than 5 million single measurements of the available data speeds and almost 30 million latency measurements (the transit times of data packages from the networks to the users).  

From this perspective, Unitymedia leads in delivering the highest average data speeds and Net Cologne, offers the shortest latency rates of all the Internet providers tested. Telekom, Vodafone and Telefonica performed well, although operator performances differ significantly in the various German federal states. You can download the full study here.

P3 has integrated measurement functions in several popular smartphone apps, that work in the background to collect currently available data rate, packet transit times and data performance. In order to assign these measurements to operators, the IP address of the transfer is used. Millions of data points were communicated anonymously during the day to P3‘s servers and then analysed with sophisticated methods by P3’s data artists.

Hakan Ekmen said P3 plans to further refine the insights obtained by crowdsourcing: “In the fixed-line networks we currently measure uplink and downlink speeds as well as latency, but we want to expand on these metrics to include criteria like network stability and service quality. We place the same high demands on the reliability of our crowdsourcing results as we do on all the other elements of our network testing. This applies not least to the statistical relevance.”

With more than 15 years of experience in network benchmarking, P3 offers mobile operators and enterprises in-depth insights into network performance worldwide. Next to the established network performance benchmark framework – which includes drive tests and comprehensive walk tests – P3 uses its well- established crowdsourcing approach to gain market intelligence beyond the aspect of network performance, such as user behavior, network properties and features, usage and performance of over-the-top services, infrastructure and device performance, security and more.

Über umlaut

P3 is a leading international consulting, engineering and testing services company with a rapidly growing team of more than 3,500 consultants and engineers working to develop and implement innovative solutions to today’s complex technology challenges. P3 posts a turnover of more than €350 million. Offering a broad portfolio of services and proprietary tools to the automotive, aerospace, telecommunications and energy industries, P3 adds tangible value that helps clients succeed at every stage, from innovation to implementation. In the telecommunications sector, P3 communications provides independent technical and management consulting services including network planning, end-to-end optimization, security, QoS and QoE testing, international benchmarking, device testing and acceptance services. P3’s clients include network operators, equipment vendors, device manufacturers, public safety organizations and regulatory authorities around the world. For more information, please visit www.p3-group.com.

Firmenkontakt und Herausgeber der Meldung:

Am Kraftversorgungsturm 3
52070 Aachen
Telefon: +49 (241) 9437-450
Telefax: +49 (241) 9437-430

Anne Bettina Leutner
Telefon: +49 (40) 4011310-10
E-Mail: p3@cream-communication.com
Nora Schallenberg
Telefon: +49 (40) 401131010
E-Mail: p3@cream-communication.com
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