Firma USU, Autor bei Presse-Blog

USU CSKM, développé par les équipes historiques de Mayday, nommé Visionnaire dans le premier Magic Quadrant™ Gartner® pour les Customer Service Knowledge Management Systems

7. September 2026 Firma USUSoftwareaux, ces, déclarations, est, gartner, groupe, l'ia, les, magic, mcp, quadrant, ses, systèmes, une, usu

Mayday, leader français de la gestion des connaissances, utilisé par un conseiller client sur cinq en France, a rejoint le groupe USU en septembre 2025. Aujourd’hui, USU CSKM, la solution développée par les équipes historiques de Mayday, est nommée Visionnaire Mehr

USU reconnue dans le rapport 2026 Gartner® Peer Insights™ Voice of the Customer pour les outils de Software Asset Management

13. August 2026 Firma USUSoftwareaux, avis, d??usu, déclarations, données, est, gartner, les, produits, quadrant, sam?, sont, taux, une, usu

21 avis clients vérifiés Note globale de 4,4 sur 5 89 % des clients se déclarent prêts à recommander USU Avec une note globale de 4,4 sur 5 et un taux de recommandation de 89%, USU figure parmi les Mehr

USU Named in the 2026 Gartner® Magic Quadrant™ for Customer Service Knowledge Management Systems

29. Juli 2026 Firma USUSoftwareagentic, edition, gartner, magic, market, mcp, quadrant, quinlan, report, Server, statements, strong, trademarks, usu, with

The internationally recognized market research firm Gartner® has published the first edition of the 2026 Magic Quadrant™ for Customer Service Knowledge Management Systems (CS-KMS). USU is recognized as the only vendor named a Visionary and one of eight vendors worldwide Mehr

L’avenir de la supervision IT : vers l’intelligence des services

7. Juli 2026 Firma USUSoftwareaux, ces, claire, cloud, d??usu, données, est, forrester, interrogées, les, produits, sont, systèmes, une, usu

83 % des entreprises utilisent au moins trois outils de supervision informatique 34 % des entreprises hésitent entre des outils standards de supervision et des plateformes d’observabilité complexes USU vient d’annoncer la publication d’une étude réalisée pour son compte par Mehr

USU Launches Free Trial for IT Asset Management Managed Services

27. Mai 2026 Firma USUSoftwareany, Consulting, core, customers, financial, hybrid, itam, kott, new, platform, software, technology, Trial, usu, with

USU announced a new 90-day free trial for its IT Asset Management (ITAM) Managed Services, giving organizations the opportunity to experience expert-led Software Asset Management support at no cost and with no long-term commitment. The new offering is designed for Mehr

USU Appoints Mirjam Hermann as Chief Marketing Officer

20. Mai 2026 Firma USUSoftwareautomation, clarity, company, company??s, customers, digital, dortmund, grabellus, inTOUCH, market, new, solutions, strong, usu, with

Effective April 1, 2026, USU has appointed Mirjam Hermann as Chief Marketing Officer (CMO). Previously, she served as Vice President Marketing at USU, where she was responsible for the strategic positioning and further development of the brand as well as Mehr

USU Launches ITAM Workflow Connector for ServiceNow to Streamline License Compliance and Software Requests

19. Mai 2026 Firma USUSoftwareapp, asset, companies, connector, global, itam, new, risks, SaaS, servicenow, software, solution, systems?, usu, with

USU has launched the USU ITAM Workflow Connector for ServiceNow, a new integration app that connects ServiceNow systems with USU Software Asset Management. The solution enables organizations to access compliance results directly within ServiceNow, automate software request workflows and improve Mehr

USU Named as a Representative Vendor in the 2026 Gartner® Market Guide for Infrastructure Monitoring Tools

30. April 2026 Firma USUSoftwareanalytics, anomaly, cloud, company, devops, gartner, market, report, research, resource, Resources, sre, statements, usu, with

The internationally recognized market research firm Gartner® has published the latest Market Guide for Infrastructure Monitoring Tools 2026. USU is listed as a Representative Vendor in the report. USU was first included in this market overview last year. The complimentary Mehr

USU Honored for Outstanding Customer Loyalty and Exceptional Customer Service

24. März 2026 Firma USUSoftwarecompany, customers, industry, market, media, networks, neural, resource, social, software, strong, study, trust, usu, with

Strong, long-term customer relationships are a key success factor, especially in dynamic markets. Satisfied customers are the prerequisite for achieving this. Two independent institutes have now confirmed that USU sets the standard in customer loyalty and customer service within the Mehr

USU Contributes AI Expertise to New Research Project FENI-X

5. März 202612. März 2026 Firma USUSoftware??future, anomaly, feni, machine, market, measures, networks, new, production, project, research, solutions, strong, usu, with

As part of the research project FENI-X, USU is contributing its AI expertise in the field of IT and service management as an industry partner. The aim of the project is to strengthen the resilience of global production networks through Mehr

Autor: Firma USU